Right of withdrawal

Right of withdrawal for consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their self-employed professional activity.)

Withdrawal instructions

Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day,

on which you, or a third party named by you who is not the carrier, have/has taken possession of the goods, provided that you have ordered one or more goods as part of a single order and these are delivered as a whole;
on which you, or a third party named by you who is not the carrier, have/has taken possession of the last goods, provided that you have ordered several goods as part of a single order and these are delivered separately;
on which you, or a third party named by you who is not the carrier, have/has taken possession of the last partial shipment or the last item, provided that you have ordered goods that are delivered in several partial shipments or pieces;

To exercise your right of withdrawal, you must inform us
Crawlermanufaktur
Jean Knüppe
Karl-Schurz-Weg 18
42657 Solingen
Tel: 0212-2311797
Mail: info@crawlermanufaktur.de

by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than 14 days from the day on which we receive notification of your withdrawal from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.

You must send back or hand over the goods to us without undue delay and in any event no later than 14 days from the day on which you inform us of the withdrawal from this contract, to us or to Crawlermanufaktur, Karl-Schurz-Weg 18, 42657 Solingen. The deadline is met if you send back the goods before the period of 14 days has expired.

You shall bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Exclusion / grounds for expiry

The right of withdrawal does not apply to contracts

for the supply of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
for the supply of goods that are liable to deteriorate quickly or whose expiry date would be exceeded quickly;
for the supply of alcoholic beverages, the price of which was agreed upon at the time of conclusion of the contract, but which can only be delivered at the earliest 30 days after conclusion of the contract and the actual value of which depends on fluctuations in the market that the trader cannot control;
for the supply of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely for contracts

for the supply of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery;
for the supply of goods which, after delivery, have been inseparably mixed with other goods due to their nature;
for the supply of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery.

Model withdrawal form

(If you wish to withdraw from the contract, please fill out this form and return it.)

To Crawlermanufaktur, Karl-Schurz-Weg 18, 42657 Solingen, info@crawlermanufaktur.de :
I/ we () hereby withdraw from the contract concluded by me/ us () for the purchase of the following goods ()/
the provision of the following service ()
Ordered on ()/ received on ()
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date

(*) Delete as appropriate.